Appointment Booking
Calls that end with a booked appointment.
Answering a call isn't the win — filling the slot is. NightShift books straight into your calendar while the caller is still on the line.
What's included
Scheduling that follows your rules.
We map your services and providers before go-live, so nothing gets double-booked.
Books into your calendar
Google Calendar or Microsoft Outlook / Office 365 — no new scheduling tool to learn.
Respects real availability
Service durations, provider-specific slots, buffers and blackout times are all honoured.
Reschedules and cancels
Callers can move or cancel without tying up your team, and you see it instantly.
Confirmations by text
Callers get a confirmation right away, which cuts no-shows before they happen.
Deposit and policy prompts
The receptionist repeats your cancellation window and deposit rules on every booking.
Waitlist filling
When a slot opens, we can call back the people who wanted an earlier time.
Fill tomorrow's schedule tonight.
Tell us what you book on and we'll connect it during onboarding.