Results
The numbers we track with you.
We're deliberately not putting invented testimonials on this page. Here's what we measure with every clinic, and what we'll report back monthly.
What we measure
Four numbers, reviewed every month.
You get a monthly recap with your own figures — call volume by hour, what callers asked for, and how many turned into appointments.
Answer rate
Every forwarded call is picked up on the first ring — including the ones that used to hit voicemail.
After-hours bookings
Appointments created between close and open, which previously depended on a callback.
No-show rate
Tracked against confirmation texts and cancellation-policy prompts on every booking.
Front-desk time
Hours your team gets back from routine questions, refill requests and rescheduling calls.
Baseline first
We start by finding out what you're missing today.
Before go-live we look at your current after-hours call volume so the change is measurable rather than anecdotal. If it doesn't pay for itself, you'll be the first to know — and you're month to month.
Find out what you're missing.
We'll review your after-hours call volume with you on the onboarding call.